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ezLandlordForms’ TenantAPP Privacy Statement and Terms and Conditions

In using the EzLandlordForms’ TenantAPP web site, you agree to the terms and conditions and privacy statements contained herein. Any updates shall be posted and all users of the web site are encouraged to check for changes.
EzLandlordForms’ TenantAPP is firmly committed to respecting the consumer's right to privacy and has created this privacy statement to demonstrate our commitment. This policy may change from time to time. Please check this page each time you use our Website for the most current information.

The Information We Collect from You

EzLandlordForms’ TenantAPP, in collaboration with Trans Union ("TURSS"), allows you to authorize a third party (e.g. your landlord's) to access your credit report, public record information, and related data ("Consumer Report Information") conveniently and affordably through our Web site. We collect your personal information only if you decide to authorize third party access to your Consumer Report Information, purchase one of our products or services, subscribe to our emails or newsletter, participate in one of our contests or surveys or transact other business with us. In order to process your transactions and provide you with quality customer service, we need your full name and current and/or billing address, your email address (so we can contact you) and, if you are requested to pay for a third party's access to your Consumer Report Information, a valid credit card number, your Social Security number and certain other personal information, such as your date of birth, address information, employment information, and certain credit card and loan account information. We use personal information to authenticate the credit card number and to confirm that the person requesting your Consumer Report Information really is you and not an impostor or other person improperly seeking to access your information.

Security

EzLandlordForms’ TenantAPP takes precautions to secure your personal information. If and when we ask you to provide your personal information, we will do so through a Web page that uses the Secure Sockets Layer (SSL) protocol. This protocol provides security for your information by encrypting it as it travels from your computer to our computer. For security purposes we then move all of the personal information that we collect or obtain about you, including your Consumer Report Information, to an environment on our proprietary network that has controls in place to limit access to and secure the data maintained therein.

Emails

For EzLandlordForms’ TenantAPP renters that are requested to pay for a third party's access to your Consumer Report information, will be emailed a receipt upon request. Additionally, the EzLandlordForms’ TenantAPP service will facilitate communication between you and the third party for whom you have authorized access to your Consumer Report Information-this communication will be provided both through the EzLandlordForms’ TenantAPP website and through emails. These emails are part of the EzLandlordForms’ TenantAPP service and cannot be disabled.

Ordering

When you agree to share your Consumer Report Information, TURSS will share that information with the identified third parties. TURSS also must share some of your personal information with third parties in order to process your transaction. For example, TURSS must share your name, address and social security number with one or more of the national credit reporting agencies in order to obtain your requested Consumer Report Information, and must share your name, address and credit card account number with our credit card processing partner in order to process your payment. These third parties are prohibited from using your personally identifiable information except for the purpose of providing these services to TURSS.

Updating Your Consumer Report Information

EzLandlordForms’ TenantAPP and TURSS is not responsible for and cannot amend the information in your credit report, which is produced by one or more consumer reporting agencies. If you believe that some of the information in your credit report is inaccurate, you must contact the applicable consumer reporting agency directly. You can dispute an inaccuracy with TransUnion in one of two ways: You can quickly and easily dispute online with TransUnion at the following link: https://www.transunion.com/corporate/personal/creditDisputes.page. You also can file a dispute via mail at the following address. We recommend using a certified letter and keeping copies of any receipts and supporting documentation.
TransUnion 2 Baldwin Place P.O. Box 2000 Chester, PA 19022

The Collection of Anonymous Data

In order to enhance the usefulness of our Web site and our products and services, TURSS will collect data about our customers' use of our Web site, in a manner that does not include any personally identifiable information. While you browse the EzLandlordForms’ TenantAPP Web site, we note which pages of our site you visit and note the IP address of your computer (as all Web sites do automatically), but we do not link that address information to your personal information. The general information we gather enables us to serve our customers better by continually enhancing our site based on up-to-date use patterns.
We are provided anonymous information collected from other websites on which we display advertisements that enables us to understand how visitors to our site, who were exposed to ads we have placed on those other websites, interact with our site. We may use this information to enhance or modify our campaigns that are designed to bring web visitors to our site. You may opt-out of this anonymous data collection and sharing activity by visiting the Google Analytics Privacy Overview web page and following the procedures noted under the Browser Opt-Out and Privacy Center information sections (search for these sites through www.google.com).

Updating Your Personal Information and Email Preferences

You can correct or update at any time the personal information that you provided and that we maintain on you by accessing the EzLandlordForms’ TenantAPP Web site and selecting "Account Information" from the Main Menu.

Notification of Changes to this Privacy Statement

TURSS along with EzLandlordForms’ TenantAPP may amend this Privacy Statement at any time, but will notify users in advance of any material change, by posting a notice of the change in a prominent position on the home page of the EzLandlordForms’ TenantAPP Web site. If the amendment would permit us to share your personal information with third parties in a manner materially different than described in this Privacy Statement, unless required by law or court order or in order to safeguard the operations of our site or our customers, you will be given an opportunity to inform us that you do not consent to such sharing of your personal information.

Possible Acquisition

In the event of an acquisition of all or part of TURSS by another company, or in the event that TURSS were to sell or dispose of all or a part of the business, the acquirer would have access to the information maintained by the TURSS business, which could include your personal information, subject to applicable law. The acquirer's privacy policy might be different than TURSS' privacy policy, or the acquirer might choose to amend TURSS' privacy policy. You will be notified by email if, as a result of such acquisition, TURSS' privacy policy is materially changed or if the acquirer's privacy policy is materially different than TURSS' privacy policy. In connection with such notice, you will be given an opportunity to inform the acquirer that you do not consent to the use or disclosure by the acquirer of your personal information in accordance with such new or revised privacy policy.

The Use of Cookies

TURSS uses "cookies," which are pieces of information that a Web site transfers to your computer's hard disk for record keeping purposes, to facilitate your access to our products and services. TURSS uses cookies in accordance with industry-standard protocols, and does not use cookies, either directly or in conjunction with other Web sites, to track your movement to Web sites other than EzLandlordForms’ TenantAPP. If you would like more information about cookies, you can visit: http://www.cookiecentral.com/n_cookie_faq.htm. TURSS uses a type of session cookie that is needed so that we can process each step of your transactions with us. If you refuse to accept this type of cookie, you will not be able to access our products and services. Most Web browsers automatically delete this type of cookie when you terminate your session. TURSS is not configured to recognize browser "do not track" settings and, as such, setting this parameter in a user's browser does not impact site functionality. We may use third-party advertising companies to serve ads on our site or on other sites which we use for advertising. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness; and they are not authorized to use the information we share with them for any other purpose. Any information that these third parties collect via cookies and action tags is completely anonymous. If you would like more information about this practice and your choices, click here.

Links to Other Web Sites

Some pages on the EzLandlordForms’ TenantAPP Web site may contain links to other web sites. Please note that when you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Policy Regarding Children

We define children as individuals under the age of 18. Our Web Site is not intended for the use of children and we do not intend to collect information about children through our Web Site. You must be at least 18 to access any products through this website or become a member of any membership program entitled to membership benefits.

A Summary of Your Rights Under The Federal Fair Credit Reporting Act (FCRA)

The Fair Credit Reporting Act (FCRA) is designed to help ensure that CRAs (Consumer Reporting Agencies, including credit bureaus and credit reporting companies) furnish correct and complete information to businesses to use when evaluating your application for credit, or insurance, or to employers or prospective employers.
Your rights under the Fair Credit Reporting Act include:
  • You have the right to receive a copy of your credit report. The copy of your report must contain all of the information in your file at the time of your request.
  • If you contest the completeness or accuracy of information in your report, you may file a dispute with the CRA and with the company that furnished the information to the CRA. Generally both the CRA and the furnisher of information are legally obligated to reinvestigate your dispute as long as it is not frivolous.
  • CRA's must correct or remove inaccurate, incomplete or unverifiable information in their files. CRA's must remove obsolete information in their files.
  • If you are a victim of identity theft or are on active duty with the military, you have more rights under the FCRA.
  • Only those with a permitted purpose or with your express permission may access your file.
  • Generally employers must have your express written permission to obtain your report.
  • Any company that denies your application, or takes an adverse action against you, based on information obtained from a CRA, must inform you of the adverse action and must supply you with the name and address of the CRA they used.
  • You have the right to a free copy of your credit report in numerous instances including when your application for credit or employment is adversely affected because of information supplied by the CRA. You can get a free credit report each year in any case.
  • You may opt-out of lists provided by the national credit bureaus that are based on your credit file.
  • You may sue under the FCRA for violations of the Act.
Official FTC Summary of Rights: https://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf

Rental Payment Service User Terms

By using the Rental Payment Service you agree to these Rental Payment User Terms, ezLandlord's General Terms of Use and Privacy Policy as well as Dwolla's Terms of Service and Privacy Policy.

Rental payment services are offered by ezLandlord as a facilitation service only. In providing the rental payment service, ezLandlord does not act as a broker, property manager, payment processor, legal advisor, money transmitter, payment manager, or credit reporting agency. ezLandlord does not independently verify any renter or property manager, does not review credit or background checks and does not make any representations or warranties as to the timeliness or sufficiency of rents paid using the service. You should consult with a licensed attorney if you have any questions about your local laws or the legal implications of online rental payments.

To use the rental payment service, you must be a registered ezLandlord user and you may be required to verify your identity with our third-party vendors. Specifically:

In order to use the payment functionality of our application, you must open a "Dwolla Platform" account provided by Dwolla, Inc. and you must accept the Dwolla Terms of Service and Privacy Policy. Any funds held in or transferred through the Dwolla Account are held or transferred by Dwolla's financial institution partners. You must be at least 18 years old to create a Dwolla Account. You authorize us to collect and share with Dwolla your personal information including full name, [date of birth, social security number, physical address,] email address and financial information, and you are responsible for the accuracy and completeness of that data. You understand that you will access and manage your Dwolla Account through our application, and Dwolla account notifications will be sent by us, not Dwolla. We will provide customer support for your Dwolla Account activity, and can be reached at ezlandlordforms.com, support@ezlandlordforms.com and/or (877) 367-6771.

You agree to only use the rental payments services in connection with residential property rental transactions.

Furthermore, you agree to:

  1. Use the rental payment service in compliance with all applicable laws, and all legal notice and disclosure requirements as provided in our third-party vendors' agreements, including, without limitation, the Fair Credit Reporting Act and the Fair Housing Act;
  2. Comply with the terms of ezLandlord's third-party vendor services;
  3. Use the rental payment services only on your own behalf, and not transmit any information received through the rental payment service to third parties;
  4. Provide ezLandlord, upon request, with the details of all transactions processed by you through the rental payment service;
  5. Use the rental payment service only in connection with residential properties within the United States, and only using a payment method issued in the United States;
  6. Charge a renter only as legally authorized under a written agreement between you and a renter;
  7. Not use the rental payment service to transfer money in violation of any money laundering laws, including the Bank Secrecy Act, or any regulations of the US Treasury's Office of Foreign Assets Control or the Federal Trade Commission;
  8. Not attempt to circumvent any transaction limits set by ezLandlord;
  9. Not submit a request for payment through the rental payment service for any fee incurred by a renter at a time prior to use of the rental payment service, or otherwise to settle outstanding debts, or as otherwise prohibited by local laws;
  10. Not submit any false or fraudulent information through the rental payment service, or otherwise use the rental payment service for false or fraudulent purposes;
  11. Not rely on any feature of the rental payment service in lieu of legal advice from a licensed attorney.

By making or receiving payments through the rental payment service, you grant ezLandlord and our third-party vendors the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant institution, and to charge your account in the amounts specified in the rental payment service. You agree to your personal and financial information being transferred, stored, and processed by our third-party vendors.

Termination. You may terminate your account at any time by contacting support@ezlandlordforms.com. If you terminate your account, you remain obligated to pay all outstanding fees, if any, incurred prior to termination relating to your use of the rental payment services. ezLandlord may in its sole discretion terminate your account on the rental payment service or suspend or terminate your access at any time for any reason, with or without notice, including if: (i) you fail to pay any amount to ezLandlord when due; (ii) we determine that you pose a financial, reputational or regulatory risk to ezLandlord or any third party; or (iii) we are required to do so by any third party. ezLandlord may alter, suspend or discontinue the rental payment services without notice.

Indemnification. You agree to indemnify, defend, and hold harmless ezLandlord, its affiliates, and their respective directors, officers, employees, and agents from any and all claims and demands made by any third-party due to or arising out of: (a) your access to or use of the rental payment service; (b) your breach of these terms; (c) your violation of any law or the rights of a third-party; and (d) any dispute or issue between you and any third-party.

Limitation of Liability/Exclusive Remedy: In no event will ezLandlord or any of its affiliates be liable for any indirect, consequential, special, incidental, or punitive damages (including damages for loss of profits, goodwill, or any other intangible loss) arising out of, based on, or resulting from the rental payment service.

Choice of Law; Disputes: These Rental Terms are governed by the laws of the State of Florida, without giving effect to its conflict of laws provisions. You agree to submit to the personal and exclusive jurisdiction and venue in the state and federal courts sitting in Lee County, Florida for any and all disputes, claims and actions arising from or in connection with the rental payment service.

If any part of the rental payment service terms is determined to be invalid or unenforceable, then the invalid or unenforceable provision will be replaced with a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these terms will continue in effect.